Posted by Lori | Posted in Frickin Blog | Posted on 10-02-2010
Every once in awhile it is good to rant. You get things off your chest, are able to let go (kind of) and most importantly, warn others. In order to help prevent others from making the same mistake, I want to share how horrible it has been working with Richmond American homes, the frickin crooks. Don’t believe me? Watch the video. Our home is falling apart.
We purchased a brand new Richmond American home four years ago. Since then, we have put hundreds of dollars into repairing problems and poor craftsmanship they refused to fix under their bogus warranty.
After a few short months of owning our home we noticed our driveway was chipping. We called Richmond American and filed a report on their website. After multiple requests, we finally got them to take a look at the driveway. They acknowledged that it was chipping, but told us that it had to be significantly worse before they would repair it. By the next winter it went from bad to worse, and by then the warranty expired. Estimated repair cost $2,000.
We have also lived with a leaky roof for the past four years. Richmond first denied there was an issue, but after water damage had stained our garage ceiling, they finally admitted to the problem. They tried to tell us the roof wasn’t covered under the warranty, but we fought that. Then, they supposedly repaired the roof, but it never stopped leaking. According to Roof Solutions, the repairmen sent by Richmond American had taken caulking and smeared it around with this finger. Seriously. I guess they thought that would fix a crappy roof. We requested that Richmond American fix it properly, but they claimed the warranty had expired. Four years later, we finally had it properly repaired (and paid for it ourselves). The roofer said the leaking and damage was due to faulty installation. The flashing was put on after the shingles, instead of before. Total cost: $460. Interesting fact, the roofer, Brandon Lindsey with Roof Solutions, says he has repaired HUNDREDS of Richmond American roofs due to poor craftsmanship, and one house was so damaged an entire outside wall had to be replaced.
Don’t even get me started about our wiring. OK, get me started. They put our breaker box in the basement bathroom. In order to finish the basement and pass inspection, we had to move it and rewire the home to the new location. Cost $700.00. By the way, can I just add, how frickin retarded this is? EVERYBODY knows not to put a breaker box in a bathroom. This is a safety issue. C’mon!
Insulation is another issue. We have been paying outrageous monthly gas bills during the winter, and finally had SunRoc look at our insulation. Richmond ripped us off here, too. They didn’t even put enough insulation in our attic to pass code. I am not sure how they got away with this, but they did. Estimated cost: $1600 in heating bills and $900 for needed insulation.
So, today I am going to film our driveway, and other driveways in our neighborhood and put it on utahscams.com. Hopefully, this will warn others and perhaps even get Richmond American to fix the frickin problem.
Do NOT buy a Richmond American home. I repeat, DO NOT BUY A RICHMOND AMERICAN HOME. If you do, you may end up with a home like this.